شركة اكستنسيا تعلن عن فرص توظيف فورية في مجال خدمة العملاء مع رواتب مجزية

شركة اكستنسيا تعلن عن فرص توظيف فورية في مجال خدمة العملاء برواتب مجزية

Extensya is looking for a Training and Quality Manager to join our team! 🌟

Requirements:

– Bachelor’s degree in marketing, business administration, or any related discipline.

– 7+ years of previous experience with a stable history in similar roles.

– Experience in contact center management.

– COPC certification is a huge plus.

– Located in Jordan.

– Ability to manage the quality assurance, training, and development performance team within the

operations department.

– Skill in preparing weekly, monthly, and yearly reports to management on the performance of the quality

management system and any need for improvement.

– Track record in designing and executing successful training programs.

– Excellent communication, interpersonal, and leadership skills.

– Ability to plan, multi-task, and manage time effectively.

– Strong report-writing and record-keeping abilities.

– Excellent computer and database skills.

– Ability to express ideas clearly and concisely.

– Ability to handle changes in the work environment.

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