مطلوب موظفين للعمل لدى منظمة اكتد براتب 745 دينار

 


مطلوب موظف IT للعمل لدى منظمة اكتد براتب 745 دينار

We are Hiring IT Assistant to work for our ITC Department, with monthly salary of 745 JOD.

Please read the job description carefully and apply if you are interested and have qualifications that match the required skills.
 

Objectives

 

Support the IT Officer in hardware and software requests

Ensure tickets are created, assigned, and escalated by liaising with headquarter (HQ)

Provide 1st line support to ACTED staff

Update, track inventory and provide reporting as required under ACTED guidelines and as directed by IT Support Manager


 

DUTIES & RESPONSIBILITIES

 
 

1.Asset management:

 

Manage inventory and asset availability

Maintain assets in good working order; report faults to the IT Officer and follow-up on the repair/replacement.

Quarterly checks to be conducted for all common assets and properties.

 

 

2.IT support:

 

The IT Assistant is in charge of providing support to all users in the ACTED Regional Office, REACH and ACTED Yemen in Amman, with key responsibilities including (but not limited to) the below:

Email management

Liaise with HQ for email creation, management & removal

Network & hardware

Common equipment configuration & maintenance: identification and replacement of failed components quickly and cost effectively, conducting preventative maintenance as far as is possible to minimize outages and cost

Troubleshoot network and hardware issues in ACTED’s Regional Office in Amman, guesthouses, and REACH/ACTED Yemen premises. Monitoring the internet service status and assisting the IT Officer in repairing internet and communication problems upon need

Software

Good knowledge with Windows 10 and able to diagnose and resolve problems

Understand Office365 features and be able to troubleshoot common issues

Procurement

Assist the IT Officer in the procurement of IT hardware and software

Follow procurement procedure to ensure a timely delivery of equipment

 

 

3.Reporting & Filing

 

The IT Assistant is required to enforce the rules that are required for country reporting on all assets

Accurate record keeping both digitally and hardcopies

 

Compile monthly reports for Amman under the supervision of the IT Support Manager and IT Officer

 

 

*Monthly Salary: 745JOD

 

Skills

 

Skills

 

Excellent computer skills including Microsoft Office (particularly Excel, Outlook, and Word)

Highly organized, detail-oriented, and able to prioritize tasks to meet deadlines

Able to communicate complex information clearly, with excellent interpersonal skills

Self-motivated, able to work independently or as part of a team

Good command of English and Arabic in writing and speaking.

 

 

QUALIFICATIONS

 

Bachelor’s degree in Information Technology or related field

Fluent in English and Arabic (written and spoken)

Excellent writing and communication skills

At least 1 year of work experience

Experience in IT Hardware and Software

Ability to work under pressure in a high-pace environment

Good organizational and prioritization skills

Proficiency in Microsoft Office (Word, Excel and Outlook)

Strong interpersonal skills

Strong analytical skills

NGO Experience

Experience in Microsoft Office 365

 

Applications must be submitted only through Bayt no later than 11/11/2022.

التقديم المباشر من خلال الضغط على الصورة بالاعلى 

تعليقات



حجم الخط
+
16
-
تباعد السطور
+
2
-