اعلان توظيف .. فرصة عمل شاغرة برواتب جيدة لدى ( شركة أرامكس ) تفاصيل
CRM Specialist
Location -Amman , ,Jordan (JO)
Job ID -5396
Job Responsibilities
Meet SLAs by actioning requests on the ticketing system
Ensure account opening process is handled correctly and in a timely manner
Manage the CRM system and ensure all sales teams are trained & equipped to use the system
Ensure continuity of customer data integrity in the system
Prepare Non - financial CRM reports as needed
Manage the efficiency of the lead management process
Enhance customer satisfaction by providing timely corrective actions
Implement CRM policies and procedures within corporate standards
Job Requirements
Bachelor’s degree in Engineering
0 - 2 years of relevant working experience desirable
Analytical skills and Capability to interpret data needed
Strong Written and Verbal communication skills required
Customer Centricity and keen attention to detail
Report Writing skills desirable
Ability to collaborate cross functionally at a global scale
English Language Proficiency needed
Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
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